Calls are received at the Crime Stoppers Call Center tips line phone. 1-866-845-TIPS (8477). This phone is a stand alone instrument which does not provide caller ID, and conversations are not recorded. The Crime Stoppers anserwing service completes the tips information form to and forwards the information to the civilian Coordinator in Jacksonville.  The Coordinator receiving the information completes the tips information form, makes initial inquiries and then passes the information to the investigating agency. Calls are accepted regarding any publicized request for information, such as "Crime of the Week" or such other crime(s) the caller has knowledge of.

By guaranteeing a caller`s anonymity Crime Stoppers allows the caller to give information in a positive atmosphere without the prospect of retribution. By offering cash rewards for information leading to indictment or arrests, the program encourages otherwise reluctant callers to provide information.